What the service covers
Endpoint and identity detection and response operations
Deploy or integrate supported endpoint telemetry to identify suspicious processes, persistence, credential abuse and lateral-movement indicators across monitored systems.
Investigation of suspicious behaviors and attack chains
Correlate endpoint, identity and related telemetry to reconstruct suspicious activity, distinguish isolated alerts from attack chains and identify affected users, hosts or privileges.
Threat-hunting support for high-risk scenarios
Targeted hunts examine available telemetry for techniques or indicators that may not trigger deterministic alerts, especially after new threat intelligence, major vulnerabilities or suspicious activity.
Response coordination and containment recommendations
Where the agreed technology and authorization model permits, containment actions can be coordinated for affected endpoints, accounts or indicators to limit attacker dwell time.
Detection tuning across EDR/XDR, email, cloud and network controls
Detection logic and alert handling are tuned against observed false positives, customer context and attack techniques, while preserving visibility into high-risk behaviour across supported controls.
Management reporting focused on incidents, root causes and improvements
Reporting summarizes confirmed incidents, recurring attack patterns, response actions, control gaps and recommended improvements so operational findings feed longer-term risk reduction.
Who this service is designed for
- Organizations seeking more active response than traditional monitoring
- Teams using EDR/XDR that need expert investigation support
- Businesses exposed to credential abuse, ransomware and remote-access threats
- Security teams seeking extended-hours or continuous monitoring models under an agreed service schedule
Delivery approach
Understand
Identify protected users, endpoints, identities, critical applications and existing EDR/XDR capabilities.
Evaluate
Integrate telemetry, establish detection coverage and tune alert handling around business risk.
Implement
Investigate, escalate and coordinate containment for confirmed malicious activity within the agreed operating model.
Measure
Use incident trends and hunting results to improve detections, hardening priorities and response readiness.
Business outcomes
- Higher confidence in detection quality
- Shorter time from alert to investigation
- Actionable response guidance
- Better understanding of attacker behavior and recurring exposure
How this service fits your wider security program
MDR complements preventive controls by focusing on active detection and response. It should be connected with identity security, vulnerability management, email security, incident response and SOC processes so confirmed attacker behaviour drives permanent risk reduction.
Frequently asked questions
How is MDR different from Managed SOC?
MDR is usually centered on managed detection and response using endpoint, identity and XDR telemetry, while a Managed SOC can cover a broader set of logs, SIEM use cases and security operations. The right model depends on your existing tools, telemetry and operating requirements.
Can Zyberon work with our existing EDR or XDR platform?
Where the platform is technically supported, the service can be designed around existing customer investments. Tool ownership, licensing, API access and response permissions are confirmed during scoping.
Can MDR isolate an infected endpoint automatically?
Containment depends on the product capability and the authorization model agreed with the customer. Some organizations pre-authorize defined actions; others require approval before isolation or account disablement.
What information is included in an MDR incident notification?
A useful notification should state what happened, affected assets or identities, supporting evidence, severity, actions already taken, recommended next steps and whether further investigation is required.
Related services
Discuss Your MDR Requirements
Tell us about your environment, scope and objective. We will route the requirement to the appropriate Zyberon specialist.